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customer retention

13 Apr

Personal Video Messages Increase Customer Retention by 46%

Personal video messages can increase ecommerce customer retention by up to 46% while driving higher repeat purchase values. Learn...
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17 Sep

How To Boost Ecommerce Retention And LTV With No-Code Mobile Apps — Gaurav Parvadiya | Why AI Powers E-commerce Growth, Why Retention Beats Acquisition, Why Push Notifications Win, How To Use App Data Smartly, How To Build No-Code Apps (#433)

In this episode, we dive into the challenge of keeping customers coming back to online stores. Gaurav Parvadiya, founder...
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25 Aug

How To Build A Resilient Post-Purchase Tech Stack — Prashant Gupta | Why Loyalty Is Built After Checkout, What To Fix Right After An Order, Why Tracking Builds Trust, How AI Confirms Orders, Why Returns Drive Retention, How ClickPost Works (#427)

In this episode, we explore why the post-purchase journey is the key to customer loyalty and repeat sales. Prashant...
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28 Mar

Mastering SMS Marketing: The Ultimate Guide to Boosting Engagement and Growing Your Business

Mastering SMS Marketing: The Ultimate Guide to Boosting Engagement and Growing Your Business
Ready to get started with SMS marketing? This guide covers everything you need to know to enhance your digital...
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28 Mar

How CRM Software Strengthens Customer Relationships

How CRM Software Strengthens Customer Relationships
Customers connect with businesses in many ways, such as social media, online stores, emails, and even in-person visits. Keeping...
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11 Dec

The Rise of Amazon Prime Try Before You Buy

Try Before You Buy
Guest post by Benjamin Davis, Founder and CEO of TryNow. The future of e-commerce is here, and it’s about...
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24 Jul

Ecommerce Summer School: Loyalty Programs a WASTE? Not if You Do THIS! — Hemant Purswani | Why Loyalty Programs Matter Now, How to Promote Your Loyalty Program, Dynamic Points Redemption: A Game-changer, VIP Tiers: Boosting Customer Engagement (#325)

The podcast is in all major apps, just search for Ecommerce Coffee Break. In this episode, we discuss customer...
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23 Jul

Ecommerce Summer School: Discounts Killing Your Business? Do This Instead — Fiona Stevens | Why Rewards Beat Discounts, Why Loyalty Programs are more than Points, How To Design Loyalty Programs, Why Rewards Beat Discounts, What Incentives Work (#324)

The podcast is in all major apps, just search for Ecommerce Coffee Break. In this podcast episode, we dive...
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26 Jun

CEO Reveals: 5 Simple Steps to Subscription & Loyalty Mastery — Gabriella Tegen | How to Boost Repeat Purchases, Why Simple Loyalty Programs Work Best, Effective Loyalty Rewards and Tiers, Strategies to Reduce Churn in Subscriptions (#317)

The podcast is in all major apps, just search for Ecommerce Coffee Break. In this podcast episode, we explore...
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19 Feb

Customer Data And Retention: What You Need To Know — Cary Lawrence | How To Retain More Customers, Challenges Managing Customer Data, How To Leverage First-party Customer Data, Emerging Trends In Ecommerce For 2024, The Impact Of AI (#285)

In this podcast episode, we talk about how to retain more customers with data-driven strategies. Our featured guest on...
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12 Jan

Why returning customer rates should be the North star for Shopify stores

LoyaltyLion
Why returning customer rates should be the North star for Shopify stores New customers are great. Watching them hit...
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08 Jan

How To Grow Your Business With Returning Customers | #274 Fiona Stevens

In this podcast episode, we discuss strategies on how to increase the number of returning customers, boost customer lifetime...
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Latest Episode

How to Build Customer Loyalty Through Product Innovation — Nathan Yun | How Product Innovation Drives Loyalty, What Paire Learned From Buyer Feedback, Why Brands Focus on Customer Retention, How Fabric Tech Solves Apparel Issues (#506)
12Oct,2026

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