Privacy Policy for ecommercecoffeebreak.com

Last Updated: Sept 12, 2026

ecommercecoffeebreak.com, a project of Idube Pte. Ltd. (“Company,” “we,” “us,” or “our”), a company registered in Singapore (UEN: 201806248W) with its registered office at 10 Anson Road, #22-02 International Plaza, Singapore 079903, is committed to protecting your privacy. This Privacy Policy governs your access to and use of ecommercecoffeebreak.com, including any content, functionality, and services offered on or through the website (the “Website”), whether as a guest or registered user.

This Privacy Policy explains what information we collect, how we use it, with whom we share it, and the choices you have regarding your information. It applies to information collected on the Website, in email, text, or other electronic communications between you and the Website, and through any services or products offered by the Company.

By accessing or using the Website, or by clicking to accept our Terms and Conditions when prompted, you agree to this Privacy Policy. If you do not agree, you must not access or use the Website.

1. Scope and Applicability

This Privacy Policy applies to all users of the Website, including guests, registered users, and purchasers of products or services (e.g., courses, templates, or freemium content). It covers personal information collected online and offline in connection with the Website’s services.

2. Information We Collect

We collect information about you in the following ways:

2.1 Information You Provide to Us

We collect information you voluntarily provide when you:

Fill out forms (e.g., contact forms, registration forms, or surveys).
Purchase products or services (e.g., courses, templates).
Sign up for newsletters, webinars, or other resources.
Post comments, feedback, or submissions on the Website.
Communicate with us via email, phone, or other channels.

This information may include:

Personal Identifiers: Name, email address, phone number, billing address.
Account Information: Username, password, or other registration details.
Payment Information: Credit card details or other payment data (processed securely by third-party payment processors).
User Content: Comments, feedback, or other submissions.

2.2 Information Collected Automatically

We use automatic data collection technologies, such as cookies, web beacons, and server logs, to collect information about your device, browsing actions, and patterns, including:

Device Information: IP address, browser type, operating system, device type.
Usage Data: Pages visited, time spent on the Website, click patterns, referring/exit URLs.
Location Data: General location inferred from IP address (not precise geolocation).
Analytics Data: Aggregated data from tools like Google Analytics to understand Website performance.

2.3 Information from Third Parties

We may receive information about you from third parties, such as:

Social media platforms (e.g., if you interact with us via social media pixels).
Service providers (e.g., payment processors or analytics providers).
Partners or advertisers (e.g., if you engage with affiliate links).

2.4 Co-Registration & Third-Party Offers

When you subscribe to the Ecommerce Coffee Break newsletter, we may offer you the opportunity to also receive free resources (such as case studies, guides, checklists, or reports) from carefully selected third-party partners in the ecommerce space.

How it works:

These offers are optional and presented as additional benefits after your initial subscription.
Each offer is clearly labeled (e.g., “Ad: [Partner Name]”) and includes a description of the resource you will receive.
If you choose to accept an offer by clicking the corresponding button:
- We immediately open the partner’s resource page in a new browser tab for instant access.
- We record your opt-in and send you a confirmation email from hello@ecommercecoffeebreak.com containing the partner’s resource link and a reminder of your choice.
By accepting an offer, you consent to receive further communications directly from the selected partner(s). These communications may include marketing emails related to their products, services, or similar ecommerce resources.
The partner is responsible for all subsequent emails they send you. You can unsubscribe from their communications at any time by clicking the “unsubscribe” link included in any email they send.

Your rights and our commitments:

We only share your email address with a partner after you have actively chosen their offer.
We do not share your email address with any partner unless you explicitly opt in to their specific offer.
We do not sell your personal data. Any sharing is limited to the partners you have selected and is governed by their privacy policies (links are provided on our offers page and in the confirmation email).
You remain in full control: you can decline all offers by clicking “No thanks, I’ll skip these free resources →” and proceed directly to the next step without any third-party sharing.

Co-Registration Partners and Data Sharing

When you opt in to a partner offer on our co-registration pages, we share your email address with the relevant advertising partner so they can contact you regarding the offer you selected. This sharing occurs only after you have actively clicked the opt-in button for that specific partner’s offer.

For financial services partner offers specifically, your email address will be shared with a regulated or licensed financial services business. That partner’s own privacy policy governs their collection, use, storage, and protection of your data from the point of sharing. We are not responsible for the data practices of our advertising partners. We encourage you to review the privacy policy of any financial services partner before completing any application or account registration on their platform.

We do not sell your data. We do not share your data with any partner unless you have actively opted in to that partner’s offer.

Optional Additional Information. After opting into a partner offer, or separately after subscribing to our newsletter (for example, in response to a welcome email), you may be given the option to voluntarily share additional details about yourself — such as your name, role/title, store URL, and the ecommerce platform(s) you use. Sharing this information is entirely optional.

If you provide this information after accepting a partner offer, it is shared with that partner, and with any other co-registration partner offers you accept during that same visit to our site.

If you provide this information separately from accepting any offer, we keep it on file and it is only ever shared with a co-registration partner at the time, and because, you actively accept that specific partner’s offer. This additional information is never shared with a partner whose offer you did not accept.

Advertiser Disclosure
We receive compensation from companies that advertise on our website, podcast, and email newsletter, including co-registration partners. This does not influence our editorial content. See our full Advertiser Disclosure for details on paid placements, affiliate links, and editorial integrity.

2.5 SMS Terms & Information

SMS is currently only available in the United States. By entering your phone number and clicking the sign-up button, you agree to receive periodic text messages from the Ecommerce Coffee Break at the phone number you submitted, including texts that may be sent using an automatic telephone dialing system. Message and data rates may apply. Message frequency will vary. Messages will consist of news stories, podcast episode alerts, and partner advertisements/offers. Consent is not a condition of the purchase of any goods or services. Text HELP for help/customer support. Unsubscribe at any time by replying “STOP” to any text message that you receive from Ecommerce Coffee Break or by visiting our mailing preferences page. Read our full terms of service and privacy policy.

For more information about how we handle your personal data in general, please see the other sections of this Privacy Policy.

3. Cookies and Tracking Technologies

3.1 Use of Cookies

We use cookies and similar technologies (e.g., web beacons, pixels) to enhance your experience, analyze Website usage, and deliver personalized content. Cookies are small text files stored on your device that help us recognize you and remember your preferences.

Types of cookies we use:

Essential Cookies: Necessary for the Website to function (e.g., session management).
Analytics Cookies: Track usage patterns to improve the Website (e.g., Google Analytics).
Marketing Cookies: Enable personalized ads and social media tracking (e.g., social media pixels).
Functional Cookies: Enhance user experience (e.g., remembering preferences).

3.2 Third-Party Cookies

Third parties (e.g., advertisers, ad networks, or social media platforms) may place cookies on the Website to collect information about your online activities across sites for interest-based advertising. We do not control these third-party cookies. You can contact the relevant provider for more information.

3.3 Managing Cookies

You can manage cookies via your browser settings or our cookie consent tool. Disabling cookies may limit some Website features. For more information, see our Privacy Policy or contact us.

4. How We Use Your Information

We use your information for the following purposes:

Service Delivery: To provide products, services, or resources you request (e.g., courses, newsletters, downloads).
Account Management: To create and manage your account, authenticate logins, and process payments.
Communication: To respond to inquiries, send transactional emails, or provide customer support.
Marketing: To send newsletters, promotions, or personalized offers (with your consent where required).
Analytics: To analyze Website performance, user behavior, and preferences to improve our services.
Advertising: To deliver interest-based ads or track ad performance via third-party platforms.
Legal Compliance: To comply with legal obligations, enforce our Terms, or protect our rights.
Business Operations: To administer contracts, manage affiliate programs, or conduct business activities.

5. Legal Bases for Processing (GDPR)

For users in the European Union, we process personal data based on the following legal grounds under the General Data Protection Regulation (GDPR):

Consent: For marketing emails, non-essential cookies, or other optional processing (you may withdraw consent at any time).
Contract: To fulfill orders, deliver services, or manage accounts.
Legitimate Interests: For analytics, fraud prevention, or improving the Website, provided your rights are not overridden.
Legal Obligation: To comply with applicable laws or regulations.

6. Singapore Personal Data Protection Act (PDPA) Compliance

As a Singapore-based company, we comply with the Personal Data Protection Act 2012 (PDPA), which governs the collection, use, and disclosure of personal data by organizations in Singapore. Our PDPA obligations include:

6.1 Consent

We collect and process your personal data only with your consent, where required by the PDPA. For example:

We obtain consent before enrolling you in our marketing communications (e.g., newsletters).
You may withdraw consent at any time by unsubscribing via the “unsubscribe” link in our emails or contacting us at hello@ecommercecoffeebreak.com.

6.2 Purpose Limitation

We collect and use personal data only for the purposes disclosed in this Privacy Policy (e.g., service delivery, marketing, analytics) and will not use it for unrelated purposes without your consent.

6.3 Notification of Purpose

Before collecting personal data, we notify you of the purposes for which it will be used, as outlined in this Privacy Policy or at the point of collection (e.g., via forms or consent notices).

6.4 Access and Correction

You have the right to:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete personal data.

To exercise these rights, contact us at hello@ecommercecoffeebreak.com. We will respond within 30 days, subject to verification of your identity.

6.5 Accuracy

We take reasonable steps to ensure your personal data is accurate and up-to-date, such as prompting you to update your account information or verifying data at collection.

6.6 Protection

We implement appropriate security measures to protect your personal data, as detailed in Section 9 (Data Security).

6.7 Retention Limitation

We retain personal data only for as long as necessary for the purposes outlined in this Privacy Policy or as required by law, as detailed in Section 8 (Data Retention).

6.8 Transfer Limitation

We transfer personal data outside Singapore only with appropriate safeguards, such as Standard Contractual Clauses or contractual agreements, as detailed in Section 10 (International Data Transfers).

6.9 Accountability

We have appointed a Data Protection Officer (DPO) to oversee PDPA compliance. For inquiries or complaints, contact our DPO at hello@ecommercecoffeebreak.com.

6.10 Do Not Call (DNC) Registry

We comply with the PDPA’s Do Not Call provisions by not sending marketing messages to Singapore phone numbers registered on the DNC Registry, unless we have your clear consent.

6.11 Complaints

If you have concerns about our handling of your personal data, you may file a complaint with us at hello@ecommercecoffeebreak.com. You may also lodge a complaint with the Personal Data Protection Commission (PDPC) at www.pdpc.gov.sg.

7. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties, except as described below:

Service Providers: We share information with trusted vendors (e.g., payment processors, email platforms, analytics providers) to deliver services. These providers are contractually obligated to protect your data.
Affiliates and Partners: We may share information with affiliates or partners for marketing or service delivery, subject to your consent where required.
Legal Requirements: We may disclose information to comply with laws, court orders, or government requests, or to protect our rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a successor entity.
Third-Party Advertisers: We may share limited data (e.g., hashed identifiers) with advertisers for interest-based advertising, subject to your consent or opt-out preferences.

8. Your Rights and Choices

8.1 General Choices

You may:

Opt Out of Marketing: Unsubscribe from newsletters or promotional emails using the “unsubscribe” link in our emails or by emailing hello@ecommercecoffeebreak.com.
Manage Cookies: Adjust cookie preferences via your browser or our consent tool.
Update Information: Update your account details by logging in or contacting us.

8.2 GDPR Rights (EU Residents)

If you are in the European Union, you have the following rights under GDPR:

Access: Request a copy of your personal data.
Rectification: Correct inaccurate or incomplete data.
Erasure: Request deletion of your data (subject to legal exceptions).
Restriction: Request limited processing of your data.
Portability: Receive your data in a structured, portable format.
Objection: Object to processing based on legitimate interests or for marketing.
Withdraw Consent: Withdraw consent for processing at any time, without affecting prior lawful processing.
Complaint: Lodge a complaint with a supervisory authority (e.g., Singapore PDPC or an EU data protection authority).

To exercise these rights, contact us at hello@ecommercecoffeebreak.com. We will respond within one month, extendable by two months for complex requests.

8.3 CCPA Rights (California Residents)

If you are a California resident, under the California Consumer Privacy Act (CCPA), you have the right to:

Know: Request details about the categories, sources, purposes, and recipients of your personal information.
Delete: Request deletion of your personal information (subject to exceptions).
Opt Out: Opt out of the “sale” of personal information (e.g., sharing with advertisers for monetary consideration).
Non-Discrimination: Not be discriminated against for exercising your rights.

To exercise these rights, contact us at hello@ecommercecoffeebreak.com or submit a request via our Website. We will verify your identity and respond within 45 days, extendable by 45 days if needed.

8.4 PDPA Rights (Singapore Residents)

As outlined in Section 6, Singapore residents have rights to access and correct personal data, withdraw consent, and file complaints under the PDPA.

9. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer period is required or permitted by law. For example:

Account data is retained while your account is active and for a reasonable period thereafter.
Marketing data is retained until you unsubscribe or request deletion.
Transaction data is retained for legal compliance (e.g., tax records).

When data is no longer needed, we securely delete or anonymize it.

10. Data Security

We use commercially reasonable measures to protect your information, including:

Secure Sockets Layer (SSL) encryption for data transmission.
Access controls and secure storage for stored data.
Contracts with service providers to ensure data protection.

However, no method of transmission or storage is 100% secure. Email is not a secure medium, so avoid sending sensitive information via email. If you have concerns about security, contact us.

11. International Data Transfers

The Website is operated from Singapore. If you access the Website from outside Singapore, your information may be transferred to, stored, and processed in Singapore or other countries where our service providers operate. We ensure appropriate safeguards for international transfers, such as:

Standard Contractual Clauses (SCCs) for GDPR compliance.
Data protection agreements with service providers compliant with PDPA requirements.

By using the Website, you consent to such transfers where permitted by law.

12. Children’s Privacy

The Website is not intended for children under 13 years of age (or 16 in some jurisdictions, per GDPR). We do not knowingly collect personal information from children under 13. If we learn we have collected such information without parental consent, we will delete it promptly. If you believe we have information from a child under 13, contact us at hello@ecommercecoffeebreak.com.

13. Third-Party Links

The Website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. Review their privacy policies before providing information.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Material changes will be notified via email (to the address in your account) or a notice on the Website’s homepage. The “Last Updated” date indicates when the policy was last revised. You are responsible for maintaining an up-to-date email address and periodically reviewing this policy.

15. Contact Information

For questions, concerns, or to exercise your rights, contact:

Idube Pte. Ltd.
Claus Lauter, ecommercecoffeebreak.com
10 Anson Road, #22-02 International Plaza, Singapore 079903
Email: hello@ecommercecoffeebreak.com

For GDPR or PDPA-related complaints, you may also contact the Singapore Personal Data Protection Commission (PDPC) at www.pdpc.gov.sg or your local EU data protection authority.