Customer Loyalty | Ecommerce Coffee Break

12 Oct

How to Build Customer Loyalty Through Product Innovation — Nathan Yun | How Product Innovation Drives Loyalty, What Paire Learned From Buyer Feedback, Why Brands Focus on Customer Retention, How Fabric Tech Solves Apparel Issues (#506)

In this episode, we dive into building strong customer loyalty through product innovation rather than chasing trends. Nathan Yun,...

29 Apr

E-commerce Customer Experience Strategy: 4 Ways to Increase Loyalty

Discover four proven strategies to transform your e-commerce customer experience, from balancing emotional appeal with clear messaging to leveraging...

18 Apr

Transform Customer Support Into Revenue Growth for Your Store

Learn how to transform customer support from a cost center into a revenue-driving engine for your ecommerce business. Discover...

12 Jan

Beyond Discounts: The New Era Of Customer Loyalty — Jed Strong | Why Loyalty Programs Fail, Why Loyalty Goes Beyond Discounts, How To Reward Without Discounts, How Games Drive Loyalty, How Engagement Drives Growth, Why Engagement Boosts LTV (#457)

In this episode, we explore how to fix loyalty programs that rely too much on discounts. Jed Strong, the...

27 Oct

Order Tracking Done Right: Boost Customer Loyalty and Revenue

Order tracking is often overlooked by online merchants—but it’s more than a “check your order” tool. Done right, it...

22 Oct

How Retailers Can Unlock Growth With AI — Ravi Achanta | How To Grow Your Sales With AI, How AI Turns Your Store Data Into Growth, Why You Should Trust Data, How AI Boosts Customer Loyalty, How AI Saves Hours in Ad Planning (#442)

In this episode, we dive into the challenge faced by independent retailers in competing with giants like Walmart. Ravi...

28 Mar

Mastering SMS Marketing: The Ultimate Guide to Boosting Engagement and Growing Your Business

Ready to get started with SMS marketing? This guide covers everything you need to know to enhance your digital...

23 Jul

Ecommerce Summer School: Discounts Killing Your Business? Do This Instead — Fiona Stevens | Why Rewards Beat Discounts, Why Loyalty Programs are more than Points, How To Design Loyalty Programs, Why Rewards Beat Discounts, What Incentives Work (#324)

The podcast is in all major apps, just search for Ecommerce Coffee Break. In this podcast episode, we dive...

26 Jun

CEO Reveals: 5 Simple Steps to Subscription & Loyalty Mastery — Gabriella Tegen | How to Boost Repeat Purchases, Why Simple Loyalty Programs Work Best, Effective Loyalty Rewards and Tiers, Strategies to Reduce Churn in Subscriptions (#317)

The podcast is in all major apps, just search for Ecommerce Coffee Break. In this podcast episode, we explore...

12 Jan

Why returning customer rates should be the North star for Shopify stores

Why returning customer rates should be the North star for Shopify stores New customers are great. Watching them hit...

08 Jan

How To Grow Your Business With Returning Customers | #274 Fiona Stevens

In this podcast episode, we discuss strategies on how to increase the number of returning customers, boost customer lifetime...