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Customer engagement

18 Aug

How Businesses Use Text Messaging to Drive Revenue — Amanda McGuckin Hager | Why Text Beats Email Outreach, What Breaks With Disconnected Channels, How Opt-in Builds First-party Data, What RCS Is Exactly, How Frequency Affects Retention (#497)

In this episode, we dive into how businesses use text messaging to drive revenue. Amanda McGuckin Hager, CMO and...
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28 Apr

Interactive Product Quizzes: Convert Browsers to Buyers

Learn how interactive product quizzes transform online shopping from mechanical transactions into personalized consultations. Discover proven strategies to increase...
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26 Apr

Customer Retention Strategy: 5 Critical Loyalty Program Fixes

Most ecommerce loyalty programs fail because merchants treat them as set-and-forget tools rather than strategic customer retention systems. Learn...
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26 Apr

Customer Loyalty Program Implementation Guide for Ecommerce

Learn proven strategies for customer loyalty program implementation that drive repeat purchases and avoid costly mistakes. Discover how to...
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19 Apr

Personalized Popup Strategies That Triple Email Conversions

Learn how conversational popups and micro-engagements can triple your email subscription rates by focusing on value delivery rather than...
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18 Apr

SMS Marketing Best Practices for Ecommerce Conversion Rates

Learn proven SMS marketing best practices that drive ecommerce conversions through strategic timing, mobile-optimized messaging, and integrated campaign approaches....
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16 Apr

Interactive Product Finders: How Ecommerce Quizzes Drive Sales

Interactive product recommendation quizzes can increase ecommerce conversions by personalizing the shopping experience while capturing valuable customer data. Learn...
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14 Apr

Customer Ownership Programs: Build Brand Loyalty Beyond Points

Traditional loyalty points create weak brand connections by focusing on transactional rewards rather than authentic investment. Customer ownership programs...
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28 Mar

Mastering SMS Marketing: The Ultimate Guide to Boosting Engagement and Growing Your Business

Mastering SMS Marketing: The Ultimate Guide to Boosting Engagement and Growing Your Business
Ready to get started with SMS marketing? This guide covers everything you need to know to enhance your digital...
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28 Mar

How CRM Software Strengthens Customer Relationships

How CRM Software Strengthens Customer Relationships
Customers connect with businesses in many ways, such as social media, online stores, emails, and even in-person visits. Keeping...
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21 Mar

Engage & Convert: Turn Customers into Superfans with Quizzes — Lindsay Kolinsky | How to Incentivize Loyalty with Rewards and Referrals, Ways to Use Quizzes, Surveys, and Reviews to Make Shopping More Personalized, How to Plan a Quiz to Guide Customers

From the archive: In this podcast episode, we discuss store features that help you turn customers into superfans and...
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22 Jan

Boost Your Shopify Sales: Essential Tools and Strategies for Success

Boost Your Shopify Sales: Essential Tools and Strategies for Success
Boost Your Shopify Sales: Essential Tools and Strategies for Success Shopify has emerged as a leading platform for online...
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Latest Episode

How to Build Customer Loyalty Through Product Innovation — Nathan Yun | How Product Innovation Drives Loyalty, What Paire Learned From Buyer Feedback, Why Brands Focus on Customer Retention, How Fabric Tech Solves Apparel Issues (#506)
12Oct,2026

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